Support
Codan’s commitment to customers goes well beyond producing communications equipment of the highest international standard. Because we export to more than 150 countries, we have developed a highly responsive global service and support network that guarantees all customers prompt and accurate service, no matter where they are.
Our agents and distributors are located throughout the world, in addition to Codan’s head office in Australia and regional offices in the USA, Canada, UK and China.
Please contact your nearest Codan office to find out where your nearby Authorised Service Centre is located.
Codan’s customer service includes installation and commissioning of equipment, systems integration, on-site training, maintenance, and the provision of spare parts worldwide.
Training on the installation and use of equipment is also provided, with courses held in all countries. Customers can also attend courses at Codan’s purpose-built training suite at its Adelaide headquarters in Australia, or at any of the company’s international regional offices.
Asia Pacific
Phone: +61 8 8305 0427
Email: asiasupport@codanradio.com
Americas
Phone: +1 585 419 9970
Email: ussupport@codanradio.com
Europe & Africa
Phone: +44 1252 741 300
Email: uksupport@codanradio.com
Canada
Phone: +1 250 382 8268
US Toll Free: 1 800 664 4066
Email: LMRsupport@codanradio.com
Middle East & Central Asia
Phone: +971 (0) 44 53 72 01
Email: middleeastsupport@codanradio.com or centralasiasupport@codanradio.com
Codan Service Centre
Mobile Communications (QLD) Pty Ltd
1/53 Boyland Avenue
Coopers Plains, Queensland, Australia, 4108
Phone: +61 7 3373 2366
Email: techhelp@mcq.com.au
State of Texas DIR Contract Pricing
Contract number: DIR-SDD-2027
Sales Contact
John MacDonald
Phone: 1-800-664-4066 ext. 283
Email: john.macdonald@codanradio.com
Purchase Order Contact (Order Administration)
To obtain a quote or place a Purchase Order, please contact:
Phone: 1-800-664-4066
Fax: 1-877-750-0004
Email: LMRsales@codanradio.com
Please reference DIR Contract DIR-SDD-2027 on all Purchase Order submissions.
To view the Codan (Daniels) DIR-SDD-2027 contract prices, click here
To view the DIR contract DIR-SDD-2027, click here
WARRANTY AND RETURN POLICY
Technical Support
Phone: 1-800-664-4066 ext. 724
Email: LMRservice@codanradio.com
Questions about this website
Phone: 1-800-664-4066
Email: marketing@codanradio.com
To view the Return Shipments & Warranty Statement, click here
To access Texas DIR Pricing Information, click here
To view the DIR ICT Co-op Contract Program Overview, click here
