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Paper of the incorrect size is loaded. Follow the procedure below to load the correct size of paper or change the paper size in the printer properties settings.
Open the printer properties dialog box from the application.
Click the [Page Settings] tab.
In the [Original size:] and [Printout paper size:] lists, check document and paper sizes. To change the paper size, select a paper size in the [Printout paper size:] list.
To enable the [Printout paper size:] list, select the [Reduce/Enlarge] check box.
If incorrect document and paper sizes are selected in the [Original size:] and [Printout paper size:] lists, cancel printing, and then select the correct sizes.
If paper of the incorrect size is loaded, proceed to the next step.
Hold both sides of tray 2, lift it slightly, and pull it toward you.
When the output tray is lifted, tray 2 will pop out slightly. Pull tray 2 completely out. Take care not to drop it.
Lift off the cover.
Remove loaded paper.
Squeeze the paper guide release, and then slide the paper guides into position according to the paper size.
Load paper with the print side face down but not over the limit mark.
Re-attach the cover.
Hold both sides of tray 2, and push it gently in until it stops.
Press the [Test Paper Feed/Resume] key.
Printing starts.