Class AgentActionAllowed
enum
Constructor Attributes | Constructor Name and Description |
---|---|
Allowed agent functions, need to be checked before each function call
|
Field Attributes | Field Name and Description |
---|---|
<static> |
AgentActionAllowed.CancelTempNotReady
Return to ready state
|
<static> |
AgentActionAllowed.ChangeContactInfo
Make a call with a phonenumber chosen by the agent
|
<static> |
AgentActionAllowed.DisplayContactInfo
Allow the agent to see the phone number of the other party on the call
|
<static> |
AgentActionAllowed.Hangup
End current personnal call
|
<static> |
AgentActionAllowed.HelpMeStart
Request supervisor help
|
<static> |
AgentActionAllowed.HelpMeStop
Stop requesting supervisor help
|
<static> |
AgentActionAllowed.Login
Agent can login
|
<static> |
AgentActionAllowed.Logout
Agent can logout
|
<static> |
AgentActionAllowed.Pause
Go to pause state for all open contexts, as soon as possible.
|
<static> |
AgentActionAllowed.PersonalCall
Make call without context, status, .
|
<static> |
AgentActionAllowed.PlayHistoWav
Allow agent to play a wav file
|
<static> |
AgentActionAllowed.PlayWav
Allow agent to play a wav file
|
<static> |
AgentActionAllowed.Ready
Go to ready state for all open contexts, as soon as possible.
|
<static> |
AgentActionAllowed.RequestTempNotReady
Request dialing pause as soon as possible (maybe now)
|
<static> |
AgentActionAllowed.SendMail
Send a mail without mail session, status, .
|
<static> |
AgentActionAllowed.StartRecording
Allow to record the current call
|
<static> |
AgentActionAllowed.StopRecording
Allow to stop the current record
|
<static> |
AgentActionAllowed.StopWav
Allow agent to play a wav file
|
Class Detail
AgentActionAllowed()
Allowed agent functions, need to be checked before each function call
Field Detail
<static>
AgentActionAllowed.CancelTempNotReady
Return to ready state
<static>
AgentActionAllowed.ChangeContactInfo
Make a call with a phonenumber chosen by the agent
<static>
AgentActionAllowed.DisplayContactInfo
Allow the agent to see the phone number of the other party on the call
<static>
AgentActionAllowed.Hangup
End current personnal call
<static>
AgentActionAllowed.HelpMeStart
Request supervisor help
<static>
AgentActionAllowed.HelpMeStop
Stop requesting supervisor help
<static>
AgentActionAllowed.Login
Agent can login
<static>
AgentActionAllowed.Logout
Agent can logout
<static>
AgentActionAllowed.Pause
Go to pause state for all open contexts, as soon as possible.
<static>
AgentActionAllowed.PersonalCall
Make call without context, status, ...
<static>
AgentActionAllowed.PlayHistoWav
Allow agent to play a wav file
<static>
AgentActionAllowed.PlayWav
Allow agent to play a wav file
<static>
AgentActionAllowed.Ready
Go to ready state for all open contexts, as soon as possible.
<static>
AgentActionAllowed.RequestTempNotReady
Request dialing pause as soon as possible (maybe now)
<static>
AgentActionAllowed.SendMail
Send a mail without mail session, status, ...
<static>
AgentActionAllowed.StartRecording
Allow to record the current call
<static>
AgentActionAllowed.StopRecording
Allow to stop the current record
<static>
AgentActionAllowed.StopWav
Allow agent to play a wav file