Class SessionTelephonyStates
enum
Constructor Attributes | Constructor Name and Description |
---|---|
Telephony session states
|
Field Attributes | Field Name and Description |
---|---|
<static> |
SessionTelephonyStates.Alerting
Agent station is ringing, agent need to answer
|
<static> |
SessionTelephonyStates.Dialing
Client phone is ringing
|
<static> |
SessionTelephonyStates.Online
Agent is on talk
|
<static> |
SessionTelephonyStates.OnlineConference
Agent is on conference call
|
<static> |
SessionTelephonyStates.OnlineConsultation
Agent is on consultation call
|
<static> |
SessionTelephonyStates.OnlineConsultationOnHold
Agent is on consultation call, but swapped the calls
|
<static> |
SessionTelephonyStates.OnlineConsultationReceived
Agent is online for a consultation call
|
<static> |
SessionTelephonyStates.OnlineDialing
Agent is dialing a consultation
|
<static> |
SessionTelephonyStates.OnlineOnHold
Agent put his client on hold
|
<static> |
SessionTelephonyStates.Preview
Agent is Previewing
|
<static> |
SessionTelephonyStates.SearchMode
Agent is in Search Mode
|
<static> |
SessionTelephonyStates.Supervising
Agent is supervising
|
<static> |
SessionTelephonyStates.Wrapup
After Work
|
Field Detail
<static>
SessionTelephonyStates.Alerting
Agent station is ringing, agent need to answer
<static>
SessionTelephonyStates.Dialing
Client phone is ringing
<static>
SessionTelephonyStates.Online
Agent is on talk
<static>
SessionTelephonyStates.OnlineConference
Agent is on conference call
<static>
SessionTelephonyStates.OnlineConsultation
Agent is on consultation call
<static>
SessionTelephonyStates.OnlineConsultationOnHold
Agent is on consultation call, but swapped the calls
<static>
SessionTelephonyStates.OnlineConsultationReceived
Agent is online for a consultation call
<static>
SessionTelephonyStates.OnlineDialing
Agent is dialing a consultation
<static>
SessionTelephonyStates.OnlineOnHold
Agent put his client on hold
<static>
SessionTelephonyStates.Preview
Agent is Previewing
<static>
SessionTelephonyStates.SearchMode
Agent is in Search Mode
<static>
SessionTelephonyStates.Supervising
Agent is supervising
<static>
SessionTelephonyStates.Wrapup
After Work