Index

Classes


Class TelephonySessionActionAllowed

enum

Class Summary
Constructor Attributes Constructor Name and Description
 
Allowed telephony functions, need to be checked before each function call
Field Summary
Field Attributes Field Name and Description
<static>  
TelephonySessionActionAllowed.Alternate
Change call wich is on Hold state
<static>  
TelephonySessionActionAllowed.BlindTransfer
Make a direct transfer to a phonenumber
<static>  
TelephonySessionActionAllowed.CancelConsultation
End the consultation call
<static>  
TelephonySessionActionAllowed.CancelSearchMode
Go out SearchMode page
<static>  
TelephonySessionActionAllowed.CloseSession
End of this call handling, close the script, send the status and change agent state
<static>  
TelephonySessionActionAllowed.Conference
Join our two call together an stay on this call
<static>  
TelephonySessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference
<static>  
TelephonySessionActionAllowed.Consultation
Make a consultation call (actual call is put on Hol state)
<static>  
TelephonySessionActionAllowed.ExtendWrapup
For agents in auto ready, request additional wrapup time
<static>  
TelephonySessionActionAllowed.Hangup
Hangup current call
<static>  
TelephonySessionActionAllowed.Hold
Put current call in waiting
<static>  
TelephonySessionActionAllowed.PlayDTMF
Start playing a DTMF sequence
<static>  
TelephonySessionActionAllowed.PreviewCall
Start previewed call dialing
<static>  
TelephonySessionActionAllowed.PreviewCancel
Cancel previewed call and go to wrapup state
<static>  
TelephonySessionActionAllowed.Redial
Make a redial of the current call
<static>  
TelephonySessionActionAllowed.Retrieve
Retrieve current from Hold state
<static>  
TelephonySessionActionAllowed.SearchModeSelect
Request a context popup for search mode
<static>  
TelephonySessionActionAllowed.SendEmail
Send an email if a media server is connected
<static>  
TelephonySessionActionAllowed.SetCallStatus
Set the call status of this context
<static>  
TelephonySessionActionAllowed.Transfer
Join our two call together an leave this call
Class Detail
TelephonySessionActionAllowed()
Allowed telephony functions, need to be checked before each function call
Field Detail
<static> TelephonySessionActionAllowed.Alternate
Change call wich is on Hold state

<static> TelephonySessionActionAllowed.BlindTransfer
Make a direct transfer to a phonenumber

<static> TelephonySessionActionAllowed.CancelConsultation
End the consultation call

<static> TelephonySessionActionAllowed.CancelSearchMode
Go out SearchMode page

<static> TelephonySessionActionAllowed.CloseSession
End of this call handling, close the script, send the status and change agent state

<static> TelephonySessionActionAllowed.Conference
Join our two call together an stay on this call

<static> TelephonySessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference

<static> TelephonySessionActionAllowed.Consultation
Make a consultation call (actual call is put on Hol state)

<static> TelephonySessionActionAllowed.ExtendWrapup
For agents in auto ready, request additional wrapup time

<static> TelephonySessionActionAllowed.Hangup
Hangup current call

<static> TelephonySessionActionAllowed.Hold
Put current call in waiting

<static> TelephonySessionActionAllowed.PlayDTMF
Start playing a DTMF sequence

<static> TelephonySessionActionAllowed.PreviewCall
Start previewed call dialing

<static> TelephonySessionActionAllowed.PreviewCancel
Cancel previewed call and go to wrapup state

<static> TelephonySessionActionAllowed.Redial
Make a redial of the current call

<static> TelephonySessionActionAllowed.Retrieve
Retrieve current from Hold state

<static> TelephonySessionActionAllowed.SearchModeSelect
Request a context popup for search mode

<static> TelephonySessionActionAllowed.SendEmail
Send an email if a media server is connected

<static> TelephonySessionActionAllowed.SetCallStatus
Set the call status of this context

<static> TelephonySessionActionAllowed.Transfer
Join our two call together an leave this call

Documentation generated by JsDoc Toolkit 2.4.0 on Wed Nov 05 2014 12:49:33 GMT+0100 (CET)