Class ChatSessionActionAllowed
enum
Constructor Attributes | Constructor Name and Description |
---|---|
Allow chat session functions, need to be checked before each function call
|
Field Attributes | Field Name and Description |
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<static> |
ChatSessionActionAllowed.Alternate
Change call wich is on Hold state
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<static> |
ChatSessionActionAllowed.BlindTransfer
Make a direct transfer to another agent
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<static> |
ChatSessionActionAllowed.CallSession
Request a telephony call on this session
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<static> |
ChatSessionActionAllowed.CancelConsultation
Terminate the running consult
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<static> |
ChatSessionActionAllowed.CloseSession
End of this chat handling, close the script, send the status and change agent state
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<static> |
ChatSessionActionAllowed.Conference
Join our two chat together an stay on this chat
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<static> |
ChatSessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference
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<static> |
ChatSessionActionAllowed.Consultation
Consult request
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<static> |
ChatSessionActionAllowed.Hangup
End chat session
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<static> |
ChatSessionActionAllowed.HangupCallSession
Hangup the call made on this session
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<static> |
ChatSessionActionAllowed.HoldCallSession
Hold the call made on the session
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<static> |
ChatSessionActionAllowed.NextFile
Do not close the chat session UI but create a new session (in stats)
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<static> |
ChatSessionActionAllowed.Redial
Make a redial on the current chat following a previous call
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<static> |
ChatSessionActionAllowed.RetrieveCallSession
Retrieve the call held on the session
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<static> |
ChatSessionActionAllowed.SendChat
Send chat message
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<static> |
ChatSessionActionAllowed.SendChatConvByMail
Send the history of conversation by email
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<static> |
ChatSessionActionAllowed.SendEmail
Send an email if a media server is connected
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<static> |
ChatSessionActionAllowed.SetCallStatus
Set the call status of this session
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<static> |
ChatSessionActionAllowed.StartActOnDesktopSharing
Start acting on the desktop sharing
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<static> |
ChatSessionActionAllowed.StartCobrowsing
Start cobrowsing with the websurfer
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<static> |
ChatSessionActionAllowed.StartDesktopSharing
Request desktop sharing
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<static> |
ChatSessionActionAllowed.StopActOnDesktopSharing
Stop acting on the desktop sharing
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<static> |
ChatSessionActionAllowed.StopCobrowsing
End cobrowsing with the websurfer
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<static> |
ChatSessionActionAllowed.StopDesktopSharing
End the desktop sharing
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<static> |
ChatSessionActionAllowed.Transfer
Transfer the chat to another agent
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Class Detail
ChatSessionActionAllowed()
Allow chat session functions, need to be checked before each function call
Field Detail
<static>
ChatSessionActionAllowed.Alternate
Change call wich is on Hold state
<static>
ChatSessionActionAllowed.BlindTransfer
Make a direct transfer to another agent
<static>
ChatSessionActionAllowed.CallSession
Request a telephony call on this session
<static>
ChatSessionActionAllowed.CancelConsultation
Terminate the running consult
<static>
ChatSessionActionAllowed.CloseSession
End of this chat handling, close the script, send the status and change agent state
<static>
ChatSessionActionAllowed.Conference
Join our two chat together an stay on this chat
<static>
ChatSessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference
<static>
ChatSessionActionAllowed.Consultation
Consult request
<static>
ChatSessionActionAllowed.Hangup
End chat session
<static>
ChatSessionActionAllowed.HangupCallSession
Hangup the call made on this session
<static>
ChatSessionActionAllowed.HoldCallSession
Hold the call made on the session
<static>
ChatSessionActionAllowed.NextFile
Do not close the chat session UI but create a new session (in stats)
<static>
ChatSessionActionAllowed.Redial
Make a redial on the current chat following a previous call
<static>
ChatSessionActionAllowed.RetrieveCallSession
Retrieve the call held on the session
<static>
ChatSessionActionAllowed.SendChat
Send chat message
<static>
ChatSessionActionAllowed.SendChatConvByMail
Send the history of conversation by email
<static>
ChatSessionActionAllowed.SendEmail
Send an email if a media server is connected
<static>
ChatSessionActionAllowed.SetCallStatus
Set the call status of this session
<static>
ChatSessionActionAllowed.StartActOnDesktopSharing
Start acting on the desktop sharing
<static>
ChatSessionActionAllowed.StartCobrowsing
Start cobrowsing with the websurfer
<static>
ChatSessionActionAllowed.StartDesktopSharing
Request desktop sharing
<static>
ChatSessionActionAllowed.StopActOnDesktopSharing
Stop acting on the desktop sharing
<static>
ChatSessionActionAllowed.StopCobrowsing
End cobrowsing with the websurfer
<static>
ChatSessionActionAllowed.StopDesktopSharing
End the desktop sharing
<static>
ChatSessionActionAllowed.Transfer
Transfer the chat to another agent