Index

Classes


Class ChatSessionActionAllowed

enum

Class Summary
Constructor Attributes Constructor Name and Description
 
Allow chat session functions, need to be checked before each function call
Field Summary
Field Attributes Field Name and Description
<static>  
ChatSessionActionAllowed.Alternate
Change call wich is on Hold state
<static>  
ChatSessionActionAllowed.BlindTransfer
Make a direct transfer to another agent
<static>  
ChatSessionActionAllowed.CallSession
Request a telephony call on this session
<static>  
ChatSessionActionAllowed.CancelConsultation
Terminate the running consult
<static>  
ChatSessionActionAllowed.CloseSession
End of this chat handling, close the script, send the status and change agent state
<static>  
ChatSessionActionAllowed.Conference
Join our two chat together an stay on this chat
<static>  
ChatSessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference
<static>  
ChatSessionActionAllowed.Consultation
Consult request
<static>  
ChatSessionActionAllowed.Hangup
End chat session
<static>  
ChatSessionActionAllowed.HangupCallSession
Hangup the call made on this session
<static>  
ChatSessionActionAllowed.HoldCallSession
Hold the call made on the session
<static>  
ChatSessionActionAllowed.NextFile
Do not close the chat session UI but create a new session (in stats)
<static>  
ChatSessionActionAllowed.Redial
Make a redial on the current chat following a previous call
<static>  
ChatSessionActionAllowed.RetrieveCallSession
Retrieve the call held on the session
<static>  
ChatSessionActionAllowed.SendChat
Send chat message
<static>  
ChatSessionActionAllowed.SendChatConvByMail
Send the history of conversation by email
<static>  
ChatSessionActionAllowed.SendEmail
Send an email if a media server is connected
<static>  
ChatSessionActionAllowed.SetCallStatus
Set the call status of this session
<static>  
ChatSessionActionAllowed.StartActOnDesktopSharing
Start acting on the desktop sharing
<static>  
ChatSessionActionAllowed.StartCobrowsing
Start cobrowsing with the websurfer
<static>  
ChatSessionActionAllowed.StartDesktopSharing
Request desktop sharing
<static>  
ChatSessionActionAllowed.StopActOnDesktopSharing
Stop acting on the desktop sharing
<static>  
ChatSessionActionAllowed.StopCobrowsing
End cobrowsing with the websurfer
<static>  
ChatSessionActionAllowed.StopDesktopSharing
End the desktop sharing
<static>  
ChatSessionActionAllowed.Transfer
Transfer the chat to another agent
Class Detail
ChatSessionActionAllowed()
Allow chat session functions, need to be checked before each function call
Field Detail
<static> ChatSessionActionAllowed.Alternate
Change call wich is on Hold state

<static> ChatSessionActionAllowed.BlindTransfer
Make a direct transfer to another agent

<static> ChatSessionActionAllowed.CallSession
Request a telephony call on this session

<static> ChatSessionActionAllowed.CancelConsultation
Terminate the running consult

<static> ChatSessionActionAllowed.CloseSession
End of this chat handling, close the script, send the status and change agent state

<static> ChatSessionActionAllowed.Conference
Join our two chat together an stay on this chat

<static> ChatSessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference

<static> ChatSessionActionAllowed.Consultation
Consult request

<static> ChatSessionActionAllowed.Hangup
End chat session

<static> ChatSessionActionAllowed.HangupCallSession
Hangup the call made on this session

<static> ChatSessionActionAllowed.HoldCallSession
Hold the call made on the session

<static> ChatSessionActionAllowed.NextFile
Do not close the chat session UI but create a new session (in stats)

<static> ChatSessionActionAllowed.Redial
Make a redial on the current chat following a previous call

<static> ChatSessionActionAllowed.RetrieveCallSession
Retrieve the call held on the session

<static> ChatSessionActionAllowed.SendChat
Send chat message

<static> ChatSessionActionAllowed.SendChatConvByMail
Send the history of conversation by email

<static> ChatSessionActionAllowed.SendEmail
Send an email if a media server is connected

<static> ChatSessionActionAllowed.SetCallStatus
Set the call status of this session

<static> ChatSessionActionAllowed.StartActOnDesktopSharing
Start acting on the desktop sharing

<static> ChatSessionActionAllowed.StartCobrowsing
Start cobrowsing with the websurfer

<static> ChatSessionActionAllowed.StartDesktopSharing
Request desktop sharing

<static> ChatSessionActionAllowed.StopActOnDesktopSharing
Stop acting on the desktop sharing

<static> ChatSessionActionAllowed.StopCobrowsing
End cobrowsing with the websurfer

<static> ChatSessionActionAllowed.StopDesktopSharing
End the desktop sharing

<static> ChatSessionActionAllowed.Transfer
Transfer the chat to another agent

Documentation generated by JsDoc Toolkit 2.4.0 on Wed Nov 05 2014 12:49:32 GMT+0100 (CET)