Class CallInformation
Constructor Attributes | Constructor Name and Description |
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Struct representing a media traitment in the history
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Field Attributes | Field Name and Description |
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- agent first name, last name
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- Textual call status on traiment release
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- Textual call status detail on traiment release
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- context type for this history entry
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- campaign name for media of the traitment
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- campaign id for media of the traitment
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- comments set by the agent on releasing the media
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- Date of the media traitment in format dd/MM/yyyy HH:mm
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- Duration of the media traitment
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- path of the recorded file (for telephony context)
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- GMT offset of the server (or websurfer in the Chat case)
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- media client indice
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- Array of Session_MediaRelated of related media actions done on the traitment
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- media sessionId (on stats database)
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Field Detail
{string}
Agent
- agent first name, last name
{string}
CallStatus
- Textual call status on traiment release
{string}
CallStatusDetail
- Textual call status detail on traiment release
{ContextTypes}
CallType
- context type for this history entry
{string}
Campaign
- campaign name for media of the traitment
{string}
CampaignId
- campaign id for media of the traitment
{string}
Comments
- comments set by the agent on releasing the media
{string}
Date
- Date of the media traitment in format dd/MM/yyyy HH:mm
{string}
Duration
- Duration of the media traitment
{string}
FileName
- path of the recorded file (for telephony context)
{number}
GMT
- GMT offset of the server (or websurfer in the Chat case)
{string}
Indice
- media client indice
{Array}
RelatedMedias
- Array of Session_MediaRelated of related media actions done on the traitment
{string}
SessionId
- media sessionId (on stats database)