Class TelephonySessionActionAllowed
enum
Constructor Attributes | Constructor Name and Description |
---|---|
Allowed telephony functions, need to be checked before each function call
|
Field Attributes | Field Name and Description |
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<static> |
TelephonySessionActionAllowed.Alternate
Change call wich is on Hold state
|
<static> |
TelephonySessionActionAllowed.BlindTransfer
Make a direct transfer to a phonenumber
|
<static> |
TelephonySessionActionAllowed.CancelConsultation
End the consultation call
|
<static> |
TelephonySessionActionAllowed.CancelSearchMode
Go out SearchMode page
|
<static> |
TelephonySessionActionAllowed.CloseSession
End of this call handling, close the script, send the status and change agent state
|
<static> |
TelephonySessionActionAllowed.Conference
Join our two call together an stay on this call
|
<static> |
TelephonySessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference
|
<static> |
TelephonySessionActionAllowed.Consultation
Make a consultation call (actual call is put on Hol state)
|
<static> |
TelephonySessionActionAllowed.ExtendWrapup
For agents in auto ready, request additional wrapup time
|
<static> |
TelephonySessionActionAllowed.Hangup
Hangup current call
|
<static> |
TelephonySessionActionAllowed.Hold
Put current call in waiting
|
<static> |
TelephonySessionActionAllowed.PlayDTMF
Start playing a DTMF sequence
|
<static> |
TelephonySessionActionAllowed.PreviewCall
Start previewed call dialing
|
<static> |
TelephonySessionActionAllowed.PreviewCancel
Cancel previewed call and go to wrapup state
|
<static> |
TelephonySessionActionAllowed.Redial
Make a redial of the current call
|
<static> |
TelephonySessionActionAllowed.Retrieve
Retrieve current from Hold state
|
<static> |
TelephonySessionActionAllowed.SearchModeSelect
Request a context popup for search mode
|
<static> |
TelephonySessionActionAllowed.SendEmail
Send an email if a media server is connected
|
<static> |
TelephonySessionActionAllowed.SetCallStatus
Set the call status of this context
|
<static> |
TelephonySessionActionAllowed.Transfer
Join our two call together an leave this call
|
Class Detail
TelephonySessionActionAllowed()
Allowed telephony functions, need to be checked before each function call
Field Detail
<static>
TelephonySessionActionAllowed.Alternate
Change call wich is on Hold state
<static>
TelephonySessionActionAllowed.BlindTransfer
Make a direct transfer to a phonenumber
<static>
TelephonySessionActionAllowed.CancelConsultation
End the consultation call
<static>
TelephonySessionActionAllowed.CancelSearchMode
Go out SearchMode page
<static>
TelephonySessionActionAllowed.CloseSession
End of this call handling, close the script, send the status and change agent state
<static>
TelephonySessionActionAllowed.Conference
Join our two call together an stay on this call
<static>
TelephonySessionActionAllowed.ConferenceCancel
Hangup the last partie added to this conference
<static>
TelephonySessionActionAllowed.Consultation
Make a consultation call (actual call is put on Hol state)
<static>
TelephonySessionActionAllowed.ExtendWrapup
For agents in auto ready, request additional wrapup time
<static>
TelephonySessionActionAllowed.Hangup
Hangup current call
<static>
TelephonySessionActionAllowed.Hold
Put current call in waiting
<static>
TelephonySessionActionAllowed.PlayDTMF
Start playing a DTMF sequence
<static>
TelephonySessionActionAllowed.PreviewCall
Start previewed call dialing
<static>
TelephonySessionActionAllowed.PreviewCancel
Cancel previewed call and go to wrapup state
<static>
TelephonySessionActionAllowed.Redial
Make a redial of the current call
<static>
TelephonySessionActionAllowed.Retrieve
Retrieve current from Hold state
<static>
TelephonySessionActionAllowed.SearchModeSelect
Request a context popup for search mode
<static>
TelephonySessionActionAllowed.SendEmail
Send an email if a media server is connected
<static>
TelephonySessionActionAllowed.SetCallStatus
Set the call status of this context
<static>
TelephonySessionActionAllowed.Transfer
Join our two call together an leave this call