Index

Classes


Class AgentActionAllowed

enum

Class Summary
Constructor Attributes Constructor Name and Description
 
Allowed agent functions, need to be checked before each function call
Field Summary
Field Attributes Field Name and Description
<static>  
AgentActionAllowed.CancelTempNotReady
Return to ready state
<static>  
AgentActionAllowed.ChangeContactInfo
Make a call with a phonenumber chosen by the agent
<static>  
AgentActionAllowed.DisplayContactInfo
Allow the agent to see the phone number of the other party on the call
<static>  
AgentActionAllowed.Hangup
End current personnal call
<static>  
AgentActionAllowed.HelpMeStart
Request supervisor help
<static>  
AgentActionAllowed.HelpMeStop
Stop requesting supervisor help
<static>  
AgentActionAllowed.Login
Agent can login
<static>  
AgentActionAllowed.Logout
Agent can logout
<static>  
AgentActionAllowed.Pause
Go to pause state for all open contexts, as soon as possible.
<static>  
AgentActionAllowed.PersonalCall
Make call without context, status, .
<static>  
AgentActionAllowed.PlayHistoWav
Allow agent to play a wav file
<static>  
AgentActionAllowed.PlayWav
Allow agent to play a wav file
<static>  
AgentActionAllowed.Ready
Go to ready state for all open contexts, as soon as possible.
<static>  
AgentActionAllowed.RequestTempNotReady
Request dialing pause as soon as possible (maybe now)
<static>  
AgentActionAllowed.SendMail
Send a mail without mail session, status, .
<static>  
AgentActionAllowed.StartRecording
Allow to record the current call
<static>  
AgentActionAllowed.StopRecording
Allow to stop the current record
<static>  
AgentActionAllowed.StopWav
Allow agent to play a wav file
Class Detail
AgentActionAllowed()
Allowed agent functions, need to be checked before each function call
Field Detail
<static> AgentActionAllowed.CancelTempNotReady
Return to ready state

<static> AgentActionAllowed.ChangeContactInfo
Make a call with a phonenumber chosen by the agent

<static> AgentActionAllowed.DisplayContactInfo
Allow the agent to see the phone number of the other party on the call

<static> AgentActionAllowed.Hangup
End current personnal call

<static> AgentActionAllowed.HelpMeStart
Request supervisor help

<static> AgentActionAllowed.HelpMeStop
Stop requesting supervisor help

<static> AgentActionAllowed.Login
Agent can login

<static> AgentActionAllowed.Logout
Agent can logout

<static> AgentActionAllowed.Pause
Go to pause state for all open contexts, as soon as possible.

<static> AgentActionAllowed.PersonalCall
Make call without context, status, ...

<static> AgentActionAllowed.PlayHistoWav
Allow agent to play a wav file

<static> AgentActionAllowed.PlayWav
Allow agent to play a wav file

<static> AgentActionAllowed.Ready
Go to ready state for all open contexts, as soon as possible.

<static> AgentActionAllowed.RequestTempNotReady
Request dialing pause as soon as possible (maybe now)

<static> AgentActionAllowed.SendMail
Send a mail without mail session, status, ...

<static> AgentActionAllowed.StartRecording
Allow to record the current call

<static> AgentActionAllowed.StopRecording
Allow to stop the current record

<static> AgentActionAllowed.StopWav
Allow agent to play a wav file

Documentation generated by JsDoc Toolkit 2.4.0 on Wed Nov 05 2014 12:49:32 GMT+0100 (CET)