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[Intel developers' web site help]
PDF Frequently Asked Questions

General PDF Questions
Q1: What is a PDF File?
Q2: Why does Intel use PDF instead of HTML for its technical documentation?
Q3: What software do I need to view and print PDF files and how can I get it?

Downloading, Viewing and Printing PDF Files
Q4: When I try to download a PDF file, the transfer stops before the file is complete.
Q5: I get an error message when I try to open a PDF.
Q6: My browser doesn't recognize the PDF file.
Q7: I downloaded the PDF file and it opens correctly. Now how do I save it?
Q8: I printed out a PDF file. Why don't all of the graphics print completely?
Q9: How can I get a PDF document to print faster?

System Requirements
Q10: What hardware/operating system configuration do I need to access PDF files?


General PDF Questions

Q1: What is a PDF File?
PDF stands for Portable Document Format. It was created by Adobe Systems Incorporated originally as a means of electronically exchanging and reviewing documents. Today, PDF files have become commonplace in the Internet community. PDF file names can be identified by their "PDF" extension.

Q2: Why does Intel use PDF instead of HTML for its technical documentation?
Documents can be viewed from Windows*, UNIX*, and Mac OS* platforms.
Page-based documents are correctly formatted for printing.
Vector graphics allow viewers to magnify pages to more easily read text and view detailed graphics.

Q3: What software do I need to view and print PDF files and how can I get it?
To view PDF files on Intel's Web site, you must have the latest released version of Adobe Acrobat* Reader. Acrobat Reader is available for a variety of platforms and may be distributed freely. If you are running a current version of Netscape Navigator* or Microsoft Internet Explorer*, Acrobat Reader will install a plug-in that allows viewing of PDFs from within your browser's window.

Click here to download Adobe Acrobat Reader 3.0


Downloading, Viewing, and Printing PDF Files

Q4: When I try to download a PDF file, the transfer stops before the file is complete.
If you are using Netscape Navigator or Microsoft Internet Explorer with the Adobe Acrobat plug-in...

There are known issues when using the Adobe Acrobat plug-in. Adobe publishes these issues with its Acrobat software. In general, be sure you are running the latest released version of your browser's software and the latest released version of Adobe Acrobat Reader. If problems persist when using the Adobe Acrobat plug-in, remove it from your browser's "plugins" directory and configure Acrobat as a helper application.

If your web browser has Adobe Acrobat Reader configured as a helper application...

...and you continue to experience problems downloading PDF files, see incomplete download on the Developers' Web Site Help FAQ.

Q5: I get an error message when I try to open a PDF.
Most likely, the file did not download completely. When this happens, Adobe Acrobat Reader often gives a message that the file is damaged or corrupted, or simply that it cannot be opened. See incomplete download on the Developers' Web Site Help FAQ.

If that doesn’t work, post a message in the Developers' Web Site Newsgroup. We will investigate and repair the file if it is corrupted.

Q6: My browser doesn't recognize the PDF file.
If Netscape Navigator 3.0 (or later) or Microsoft Internet Explorer was not installed at the time you installed Adobe Acrobat Reader 3.0, the plug-in did not get installed properly. Either reinstall Acrobat Reader or look for an option in you browser to configure helper applications or viewers.

Q7: I downloaded the PDF file and it opens correctly. Now how do I save it?
There are three ways to save PDF files after downloading them from the Web. First, be sure you are running the latest released version of Adobe Acrobat Reader (currently 3.0).

If you are using the plug-in (i.e., viewing the PDF in your browser's window)...

The browser plug-in that accompanies Acrobat Reader 3.0 integrates Acrobat into the browser's window and adds "save as" functionality for PDF files. Simply use your browser's Save as... function, located under the File menu.

If you are using Acrobat Reader as a helper application...

  • Before closing the PDF document, go into your browser's cache directory and copy the file to another location on your hard drive or a network drive.
  • Exit Acrobat (if still open). Change your browser's helper applications preferences to save the PDF file instead of launching the associated application. Download the file again and, when prompted, specify a location for the file.

Q8: I printed out a PDF file. Why don't all of the graphics print completely?
Be sure you printer meets the minimum printer requirements. Usually, lack of printer RAM is the cause of incomplete graphics printing.

Q9: How can I get a PDF document to print faster?
Install Adobe Type Manager* (ATM) to your system (Windows 3.1, Windows 95) or add more RAM to your printer.


System Requirements

Q10: What hardware/operating system configuration do I need to access PDF files?
Windows* 95 and Windows NT*
Sun SPARCstation*
HP Series 9000 workstation
IBM RS/6000* workstation
Silicon Graphics workstation
Linux workstation
DOS
Macintosh
Printer Requirements

Windows 95 and Windows NT

  • Intel386™, Intel486™, Pentium®, or Pentium® Pro processor-based personal computer
  • Microsoft Windows 95 or Windows NT 3.51 or later
  • 8MB of RAM (16MB for Windows NT)
  • 10MB of available hard disk space
  • Optional: Adobe Type Manager (ATM) improves screen display and printing performance (Windows 95 only)

Sun SPARCstation*

  • SunOS* 4.1.3 or 4.1.4, or
  • Solaris* 2.3, 2.4, or 2.5 operating system software
  • OpenWindows* (version 3.0 or later), Motif* window manager (1.2.3 or later), OpenLook version 3.0, or Common Desktop Environment (CDE) 1.0 and above
  • 32MB of RAM
  • 12MB of hard disk space

HP Series 9000 Workstation, Model 700 or Greater

  • HP-UX* 9.0.3 or later operating system software
  • X Window System* X11R5 running HP-VUE or CDE 1.0
  • 32MB of RAM
  • 12MB of available hard disk space

IBM RS/6000* Workstation

  • AIX 4.1 or later operating system
  • Common Desktop Environment (CDE) or the Motif window manager
  • 32MB of RAM
  • 12MB of available hard disk space

Silicon Graphics Workstation

  • IRIX* 5.1 or later operating system software
  • Common Desktop Environment (CDE) or the Motif window manager
  • 32MB of RAM
  • 12MB of available hard disk space

LINUX* Workstation

  • LINUX 5.3 or later operating system software
  • 32MB of RAM
  • 12MB of available hard disk space

DOS

  • Intel386™, Intel486™, or Pentium® processor-based personal computer
  • Microsoft 3.3 or later
  • 4MB of RAM for Acrobat Reader
  • 5MB of available hard disk space

Macintosh*

  • Macintosh with 68020 or greater processor or PowerMacintosh*
  • MacOS 7.1 or greater
  • 5MB RAM available to Acrobat Reader (8MB recommended)
  • 12.5MB of available hard disk space
Printer Requirements
  • 5MB RAM for 300dpi
  • 10MB RAM for 600dpi
  • Optional: PostScript* capability improves printing performance


* Other brands and names are properties of their respective owners.

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